Smart Health Report
Challenge
Our goal was to create a report that empowers users to gain a better understanding of their test results immediately upon receiving their health reports. This addresses situations where users might face delays in seeing a doctor, or where a consultation might not be necessary, such as when all results fall within normal ranges. The report equips users with a broader understanding of their tests, providing brief explanations of any abnormalities and suggesting lifestyle changes for health improvement.
Results
We designed a PDF integrated into users' lab reports. This PDF provides users with insights into their health conditions based on their test results. Users receive this alongside their original test reports via email. After successful testing of this feature, we now have an automated system in place that can generate smart health reports for various health checkup packages.
14%
Increase in lab orders
25%
45%
Behind the Scenes
Several competing products already exist in the market. To address this competitive landscape, I conducted research to identify shortcomings and compile the most valuable benefits offered by these existing solutions. Since the final deliverable was a PDF and VPs were involved in the approval process, I prioritized a presentable format from the outset. Initial wireframes were sketched on paper, with the most promising designs then transferred to Figma for feedback and iteration. This iterative process continued until the designs were finalized.
